“My father used to say that aviation takes discipline, a sharp eye for detail, and a strong commitment to safety,” Tiwana commented. Yet, in his 12 years in the field, Tiwana has found another pillar of success in the industry. “I learned customer happiness is also equally important,” he said. “We want our customers to feel that we care.” Star Air CEO Captain Simran Singh Tiwana speaks about his
source https://www.aviationindia.net/2021/01/star-air-ceo-shares-his-outlook-on.html
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